PPD operated four separate distribution centers, each with different SKUs and naming conventions, leading to inventory discrepancies, fulfillment errors, and inefficiencies in order processing. A centralized inventory system was required to maintain accurate stock levels across all locations while prioritizing regional fulfillment.
The Challenge
Our Solution
Implemented a unified Shopify inventory sync, integrating Business Central with Shopify to consolidate SKU data, automate stock updates, and prioritize regional fulfillment based on customer location. A standardized SKU mapping system was developed to merge overlapping products without data conflicts.
Key Achievements
Inventory Accuracy & Efficiency
Achieved real-time inventory synchronization across all fulfillment centers, reducing stock mismatches and order delays.
99%
Accuracy in Stock Synchronization
Technology Stack
Shopify API
E-commerce & Inventory Management
Microsoft Dynamics 365
Enterprise Resource Planning (ERP) & Business Operations
Custom SKU Mapping Algorithms
Data Standardization & SKU Mapping